Thursday, May 24, 2012

OneGrill,LLC joins BBB as an Accredited Business









Today May 24,2012 we received notification that we had been approved as a BBB accredited business. We had submitted our application to be considered in early April. After review of our suppliers, customers and varoius business metrics we were accredited. This is an important step in our ongoing commitment to the highest standards of customer satisfaction/service.

OneGrill, LLC takes the customer experience very seriously. Our mission is to provide the highest level of product quality, delivery and satisfaction. That begins with the first customer contact and ends with a delivered product that meets or exceeds customer expectation in all areas.

At OneGrill, LLC you can talk to the owner of the company and get my personal attention to your particular needs. You have my promise to treat you with respect and consideration. I still believe that a deal is a deal and a hand shake or verbal promise is important above all else.

Feel free to contact me anytime with your comments, questions or concerns. I can be reached at 513-360-8410.

Thank You,
Joe Sapienza
President
OneGrill, LLC

Tuesday, April 17, 2012

OneGrill joins the NMOA - National Mail Order Asscoiation


On April 6, 2012 OneGrill, LLC joined the National Mail Order Marketing Association. We believe that mail order will continue to be the go to place for people to find what they are looking for. The internet offers endless possibilities to find EXACTLY what you are looking for without driving all over town. With fuel hovering at $4 per gallon right now, it does not make sense to explore for too long. Research, compare, read reviews and buy from home. Don't forget to check out the BBB (Better Business Bureau) for details on the companies you are considering.

OneGrill will continue to align with industry resources who help to make the industries we serve, better, stronger and safer for those around us.

OneGrill joins NBBQA - National BBQ Association



OneGrill ,LLC is now a proud member of the National BBQ Association. As an ongoing commitment to the industry, we will continue to align ourselves with various organizations who help promote the great BBQ past time. We encourage you to become a part of the industry and learn more about the endless possibilities of great taste and enjoyment barbeque grilling provides. Expand your horizons and try new ways to prepare foods. The internet is filled with great recipes and information for you to experiment. Have fun, join an association in your area or attend the next NBBQ event. Visit nbbqa.org for more info.

Saturday, March 17, 2012

OneGrill,LLC improves systems integration.

January, 2012

OneGrill,LLC improves systems integration.

In January of 2012 OneGrill completed the installation and integration of an entirely new computer and software system. The new system completely integrates all web based operations and sales outlets such as Ebay and Amazon as well as our main site OneGrill.com. All sales, inventory and shipping functions are managed through a software "HUB" and the results are ultimately posted to our Quickbooks accounting software. This gives us the ability to see every order from any outlet in one place. All shipping for those orders is managed in the same screen. Ship status and tracking information is immediately available and uploaded to the proper site. All financial information relating to the sales is automatically posted to the accounting software. Inventory for the company is managed in one database and pushed out to the sales outlets automatically. No more false inventory stock levels.

We still maintain our double redundant order notification system which makes sure that no order is missed. This assures our customers that their order will be processed in a timely manner and quickly delivered.

This system is scalable to many hundreds of times our current level of operation.

OneGrill, LLC is a global leader in rotisserie systems and grilling product design. We supply customers, dealers and OEM's around the world. We offer exclusive product lines that offer a high level of dealer price protection. OneGrill designs and produces custom solutions for companies who don't have the resources. We have manufacturing operations in the USA and Taiwan. This allows us to bring the benefits of off shoring to your company at a reasonable cost. OneGrill offers the highest level of customer satisfaction and the best warranty in the industry.

Wednesday, February 29, 2012

Custom Rotisserie Set Configurator

New!   Rotisserie Set Configurator.

Coming in March will be the ability to custom congfigure your own rotisserie set. This will allow combinations which are not always available in a particular kit. For example it was not possible to have stainless brackets with your set instead of chrome. You can buy just the rod and forks with any motor and no brackets if you like.

For international customers you can select the 220 volt motors and plugs for your country.

Another nice feature is that if you want to add accessories like baskets, they will be available at a discount when purchased in the configurator.

This feature is not recommended to be used by dealers and OEM's at this time due to price structures.